Terms & Conditions

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Wandvia Inc. ("Company," "we," "us," or "our").

By accessing or using our website, mobile application, and Agentic AI platform (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Description of Services

Wandvia provides a "Travel Resource Planning" (TRP) platform powered by proprietary Agentic AI technology.

AI Agency:

You acknowledge that our Services utilize autonomous AI agents to research, negotiate, and execute travel bookings based on your instructions and project context.

Automation:

You authorize the Services to take autonomous actions on your behalf (such as rebooking cancelled flights) to mitigate travel disruptions. While we utilize a proprietary "Guardrails Validation Loop" to minimize errors, you acknowledge that AI technology is not infallible.

3. Account Registration

To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.

Enterprise Integrations:

If you choose to integrate the Services with third-party tools, you grant us permission to access relevant data from those tools solely to facilitate the context-aware travel services.

4. Travel Bookings & Third-Party Suppliers

Wandvia Inc. acts solely as an intermediary and booking agent between you and third-party travel suppliers.

Supplier Terms:

All bookings are subject to the specific terms and conditions of the third-party suppliers. We are not responsible for the acts, omissions, or financial stability of these suppliers.

Documentation:

You are solely responsible for ensuring you have all required travel documents, including valid passports, visas, and health certifications.

Risk:

You assume all risks associated with travel, including those related to international destinations, political instability, or weather events.

5. Fees and Payment Terms

Access to the Services may require payment of fees as described on our pricing page or in your specific service agreement.

Subscription Fees:

We charge recurring fees for access to our SaaS platform.

API Usage:

Fees for direct API access are charged based on usage volume as set forth in your plan.

Changes:

We reserve the right to modify our pricing upon notice to you. All fees are non-refundable except as required by law.

6. Intellectual Property Rights

The Services, including our Neuro-Symbolic Architecture, Validator Engine, and Anti-Hallucination Verification Layer, are the proprietary property of Wandvia Inc..

License:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.

Restrictions:

You may not reverse engineer, decompile, or attempt to derive the source code of our AI models.

7. Data Privacy & AI Training

Your privacy is important to us.

No Training on Customer Data:

We agree that your proprietary business data (including calendar entries, project details, and travel patterns) will not be used to train our foundational AI models.

Data usage:

Your data is used strictly to execute your specific requests and improve the service experience for your account.

8. Disclaimers ("As Is")

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WANDVIA INC. DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE AI AGENTS WILL BE ERROR-FREE OR THAT TRAVEL ITINERARIES WILL BE FREE FROM DISRUPTION.

9. Limitation of Liability

IN NO EVENT SHALL WANDVIA INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.

Cap on Liability:

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO WANDVIA INC. IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Dispute Resolution & Class Action Waiver

Governing Law:

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

Arbitration:

Any dispute arising out of these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA).

Class Action Waiver:

YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.